Terms & Conditions

Last Updated: 17-11-2025

Welcome to The Egyptian Chinese Hub.
By accessing or using our website, services, or educational platform, you agree to the following Terms & Conditions.
Please read them carefully.

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1. Acceptance of Terms

By using our website or enrolling in any course, you confirm that:

• You are at least 18 years old, OR you have parental/guardian consent if younger.

• You agree to comply with these Terms & Conditions, our Privacy Policy, and all applicable laws.

If you do not agree, please stop using our website and services.

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2. Our Services

The Egyptian Chinese Hub provides:

• Language courses (Arabic, Chinese, English, French)

• Cultural programs and workshops

• Online classes and placement tests

• Educational materials and interactive learning content

We may update, modify, or discontinue any service at any time without prior notice.

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3. User Accounts

When you register or book a class:

• You must provide accurate and updated information

• You are responsible for maintaining the confidentiality of your account

• You agree not to share your login credentials with others

We have the right to suspend or delete any account that violates our policies or misuses our platform.

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4. Booking & Payments

When booking classes or placement tests:

• You agree to follow the published booking rules

• Fees (if applicable) must be paid through our approved payment methods

• Refunds are only issued according to our refund policy (if provided)

We reserve the right to cancel bookings in case of system issues, instructor unavailability, or policy violations.

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5. Class Attendance & Conduct

Students must:

• Attend sessions on time

• Follow instructor guidelines

• Behave respectfully

• Avoid any actions that disrupt learning

We may remove or suspend any student who engages in inappropriate behavior, harassment, or misuse of the platform.

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6. Educational Content

All materials provided by The Egyptian Chinese Hub, including:

• Videos

• PDFs

• Exercises

• Activities

• Artwork

• Website content

are protected by copyright, and may not be:

• Copied

• Shared

• Sold

• Distributed

• Used commercially

without written permission.

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7. Online Classes & Technology

For online sessions (e.g., via Zoom):

• You are responsible for having a stable internet connection

• Class recordings (if any) are protected and may not be shared

• We are not responsible for technical issues caused by user devices or connections

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8. Cancellation & Refund Policy

If you cancel or change a booking:

• Rules may vary depending on the service

• Refunds (if available) follow the official refund policy

• Missed classes are not refunded unless stated otherwise

(لو تحب، أكتب لك Refund Policy منفصلة.)

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9. Limitation of Liability

The Egyptian Chinese Hub is not liable for:

• Technical failures

• Delays or service interruptions

• Loss of data caused by external systems

• Misuse of the platform by users

• Any indirect or accidental damages

You agree to use the platform at your own responsibility.

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10. Third-Party Services

We use third-party services such as:

• Zoom (video sessions)

• Payment processors

• Hosting & security providers

• Interactive learning tools

We are not responsible for issues caused by external platforms.
You agree to follow their terms as well.

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11. Policy Updates

We may modify these Terms & Conditions at any time.
Changes become effective once posted on this page.
You are encouraged to review this page regularly.